Accessibility Feedback Form

Canada Post service delays:

Due to the timing and duration of the Canada Post strike, please continue to expect mail processing and delivery delays of invoices, payments and notices. Outstanding balances must be paid by the due date to avoid penalties. Learn more.

Accessibility Feedback Form

The City of Burnaby is committed to improving accessibility in our community and welcomes your comments and suggestions. Please complete this form if you have any concerns or feedback.

If your concern is related to snow covered sidewalks, please fill out our Report Uncleared Sidewalks form.

Type of feedback:

Report an accessibility barrier

General feedback

Please provide detailed comments and recommendations for improvement, if any:

Location or address of barrier

Upload an attachment

Please upload a photo or video of the issue, if available.

One file only.
256 MB limit.
Allowed types: gif, jpg, jpeg, png, pdf, doc, docx, mov, mp3, mp4.

Contact information

First name

Last name

Email address

Phone number

Response

Your privacy

Your personal information is being collected and used for the purpose of contacting you regarding your feedback and will be managed in accordance with s. 26 (c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of your personal information and receipt of electronic messages, please contact Marketing and Corporate Communications at [email protected].