WebReg Support | City of Burnaby

Canada Post service delays:

Due to the timing and duration of the Canada Post strike, please continue to expect mail processing and delivery delays of invoices, payments and notices. Outstanding balances must be paid by the due date to avoid penalties. Learn more.

WebReg: Need further assistance?

We are here to help you navigate our new online activity registration system. Please check our Questions and Answers first. If we didn’t answer your question, please submit the following form and a staff member will touch base with you shortly.

First name

Last name

Phone number

Email address

Issue category

Registration and activities

Account management

Financial information

Facility pass

Wish list

Withdrawing from an activity

Other

Description of issue

Please upload screen shots of your issue if applicable

One file only.
256 MB limit.
Allowed types: gif, jpg, jpeg, png.

Your privacy

Your personal information is being collected and used for the purpose of assisting you with your WebReg account and will be managed in accordance with s. 26 (c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of Personal Information and receipt of electronic messages please contact: Marketing and Corporate Communications at [email protected].