Canada Post strike affects City of Burnaby communications to residents and businesses

Last updated: November 15, 2024

The City of Burnaby is advising residents and businesses of anticipated disruptions to City communications due to Canada Post’s strike action. Mail and parcels will not be processed or delivered for the duration of the national strike which will result in the delay in the delivery of important documents, notices, and other correspondence sent by mail.

Businesses or residents may experience delays in receiving: 

  • business licence notices
  • final outstanding property tax and utility notices
  • payments and other critical documents

For any outstanding balances, fees, charges, or daily interest may apply. 

Businesses with business licences expiring soon or residents with outstanding balances can easily register for a My Property Portal profile. It’s the easiest way to see an account balance and make payments. Once you create an account, you can also receive notices by email.

Public notices will continue to be posted to the City’s Public Notice webpage every Thursday, and also sent out through CityConnect eNews. You can easily sign up for City of Burnaby eNews online. 

For new vendors and customers working with the City, you can contact [email protected] to set-up direct deposit (electronic funds transfer) as a secure, convenient and sustainable method to receive payment. Existing vendors or customers wishing to make a change to the payment method can contact [email protected]. Invoices can be sent electronically to [email protected].

The City of Burnaby is committed to ensuring that residents and businesses continue to receive timely and effective communication despite the challenges posed by this strike action. 

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