Snow and Ice Control

February 1: We're preparing for 10-20 cm of snow plus icy conditions on Sunday
View snowfall warning

Priority routes have been salted, and crews are ready to clear the way when the snow arrives. We appreciate if you can move your vehicle off the road where possible to make more room for our plows. 

Travel conditions may change quickly and become difficult due to rapidly accumulating snow. If your vehicle is not equipped with winter tires, or you’re not skilled at winter driving, consider taking transit or delaying your trip.

Residents and businesses play an essential role in keeping everyone safe during winter weather. Remember to remove snow and ice from all sidewalks and multi-use paths surrounding your property by 10 am the morning after a snowfall. Be a snow angel and offer to help a neighbour!

Discover how the City prepares for winter and what you can do to stay safe in the snow

Winter Safety: No Skating

All lakes and ponds in Burnaby are not open for outdoor skating due to unsafe conditions. Burnaby’s lakes are fed by streams which are moving water, creating unstable ice conditions. The winter weather can give a false sense of safety about the ice conditions and rarely creates outdoor skating conditions putting outdoor enthusiasts at risk. Warning signs have been posted at the most popular sites at Deer Lake and Burnaby Lake to inform people about the danger.

Report an issue

Snow and ice-covered sidewalks:

Fill out our webform

Or phone: 604-294-7944

Emergencies, such as hazardous conditions, downed trees, potholes and localized flooding:

Phone: 604-294-7200

Hazardous conditions in a park or a trail, parking lots at a park or City facility and on sidewalks bordering a park or City facility:

[email protected]
Phone: 604-294-7206 
Monday-Friday: 7 am-3:30 pm

Missed garbage and recycling collection or items not picked up or damaged bins:

[email protected].
Phone: 604-294-7972

For general inquiries:

[email protected]
Phone: 604-294-7460

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