Directory
Arts and Culture Facilities
Learn about our exhibitions and arts programs for all ages.
- Phone
- 604-297-4422
- [email protected]
- Address
-
6344 Deer Lake Avenue
BC Canada
V5G 2J3
Visit burnabyvillagemuseum.ca to plan your visit (open seasonally).
- Phone
- 604-297-4565
- [email protected]
- Address
-
6501 Deer Lake Ave
BC Canada
V5G 3T6
Shadbolt offers various arts programs, theatre performances and festivals. You can also book the venue for conferences, recitals, weddings and other events.
- General inquiries
- 604-297-4440
- [email protected]
- Address
-
6450 Deer Lake Ave
BC Canada
V5G 2J3
Holiday Hours:
August 31-September 2 (Labour Day weekend): Closed
Thursday, September 5: 9 am- 4 pm
City Council
- Cell
- 604-417-7689
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-307-5591
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Cell
- 604-788-3109
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-802-5722
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-307-2285
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Cell
- 604-614-7379
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-307-2256
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Cell
- 778-228-0247
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7340
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Community Safety
Find out more about how to prevent graffiti in Burnaby or use this online form to report graffiti on private or public property.
To report offensive graffiti after hours (evenings and weekends) call Engineering Dispatch at 604-294-7200.
- Phone
- 604-294-7944
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7320
- Fax
- 604-294-7163
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Conveniently located adjacent to Burnaby City Hall.
Office hours
Monday to Sunday from 8 am to 8 pm. Open on all statutory holidays.
- Phone and non-emergency
- 604-646-9999
- Emergency
- 911
- [email protected]
- Address
-
6355 Deer Lake Avenue
BC Canada
V5G 2J2
View how to report a bylaw violation for:
- Phone
- 604-294-7944
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Find out more about some of the ways we support crime reduction efforts in Burnaby.
- Phone
- 604-294-7944
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
View our emergency preparedness tips and learn about the City's role to make our community disaster-resilient and safe.
- Phone
- 604-294-7097
- [email protected]
- Address
-
6161 Deer Lake Avenue
BC Canada
V5G 4A3
Holiday Hours:
Closed on statutory holidays
- Phone
- 604-294-7195
- Fax
- 604-294-0490
- [email protected]
- Address
-
4867 Sperling Avenue
BC Canada
V5E 2S9
Holiday Hours:
Closed on statutory holidays
Providing a compassionate and trauma-informed approach to addressing homelessness. Intervention Support Workers address both the immediate and long-term needs of unsheltered individuals by connecting them with the resources they need. Learn more about our outreach and intervention programs.
If you require assistance with an encampment, please fill out our webform.
- Phone
- 604-420-5070
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
If you have any questions related to parking enforcement such as parking tickets, regulated parking hours.
Parking enforcement requests can be made:
Monday-Friday: 7 am-6 pm, fill out our online form or contact customer service
Saturday-Sunday: 8:30 am-4:30 pm, fill out our online form or call 604-570-3660
Outside office hours: Call Burnaby RCMP at 604-646-9999
- Phone
- 604-294-7944
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7944
- [email protected]
- Address
-
6161 Deer Lake Avenue
BC Canada
V5G 4A3
Holiday Hours:
Closed on statutory holidays
Corporate Services
The City of Burnaby Archives operates as the official repository of Burnaby’s public records, located in the McGill Branch of the Burnaby Public Library.
Reference services are available by appointment and during drop-in hours on Wednesday from 10 am-4 pm.
- Phone
- 604-297-4947
- [email protected]
- Address
-
4595 Albert Street
BC Canada
V5C 2G6
- Phone
- 604-294-7381
- Fax
- 604-294-7985
- Address
-
Suite 205 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
View upcoming meetings and public hearings and city bylaws.
- Phone
- 604-294-7290
- Fax
- 604-294-7537
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
For media inquiries, please contact the Public Affairs Office at [email protected] or call 604-570-3616.
- Phone
- 604-570-3636
- [email protected]
- Address
-
Suite 205 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
Engineering
If you are a Burnaby business or restaurant owner and would like to expand your footprint on to a city sidewalk or adjacent outdoor space. Learn more about the Active Patio Program.
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Contact us for specific information about our maps and open data.
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
Suite 210 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
The staffed, self-serve Burnaby Eco-Centre provides you with safe, convenient and affordable drop-off options for over 20 different types of recyclable materials.
- Office phone
- 604-294-7972
- 24-hour information
- 604-294-7089
- BC recycling information services
- 604-RECYCLE (732-9253)
- [email protected]
- Address
-
4855 Still Creek Drive
BC Canada
V5C 6C6
Holiday Hours:
The Eco-Centre is open on statutory holidays except:
- Christmas Day (December 25): Closed
- New Year's Day (January 1): Closed
Please note: Our office phone line is staffed Monday to Friday, 8 am-4:45 pm (closed weekends and statutory holidays).
If you would like to report encroachments and/or unauthorized use of city property.
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Call us for emergencies and after hours assistance to report water leaks, immediate traffic hazards, pot hole repairs, plugged catch basins, etc.
For general inquiries, contact the Engineering Department at 604-294-7460 or by the email below.
- Emergency and after hours
- 604-294-7200
- [email protected]
- Address
-
5780 Laurel Street
BC Canada
V5G 1N3
Holiday Hours:
Phone line is open on all statutory holidays.
Contact the Engineering Department at City Hall during the hours listed below.
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report water leaks, immediate traffic hazards, pot hole repairs, plugged catch basins, etc.
- Phone
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
For any project work in or abutting a street, boulevard, alley, sidewalk, park, terrace, or other property controlled or owned by the City (including right-of-ways).
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
If you are a Burnaby resident and would like an improvement (eg sidewalks/road widening) to your neighbourhood.
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
If you have any questions related to parking meters, usage of parking spaces.
- Phone
- 604-294-7944
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
For inquiries for missed garbage/recycling pick-ups, large item pick-ups, appliance pick-ups, set up Multi Family pick-ups etc.
- Phone
- 604-294-7972
- 24-hour information
- 604-294-7089
- BC recycling information services
- 604-RECYCLE (732-9253)
- [email protected]
- Address
-
4855 Still Creek Drive
BC Canada
V5C 6C6
Holiday Hours:
Closed on statutory holidays
For any civil construction project work unrelated to a development application in or abutting a street, boulevard, alley, sidewalk, park, terrace, or other property controlled or owned by the City (including right-of-ways).
- General inquiries
- 604-294-7460
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
For all questions relating to street light/traffic signal outages, lane closure requests, speed bumps, wheelchair ramps, graffiti.
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report urgent traffic hazards.
- Phone
- 604-294-7944
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Filming
Film your next project in Burnaby! Learn more
- Phone
- 604-294-7314
- [email protected]
- Address
-
3713 Kensington Avenue
BC Canada
V5B 0A7
Holiday Hours:
Closed on statutory holidays.
Finance
- Phone
- 604-294-7944
- [email protected]
- Address
-
6161 Deer Lake Avenue
BC Canada
V5G 4A3
Holiday Hours:
Closed on statutory holidays
- General inquiries
- 604-294-7370
- [email protected]
- Address
-
6161 Deer Lake Avenue
BC Canada
V5G 4A3
Holiday Hours:
Closed on statutory holidays
- Phone
- 604-294-7800
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7350
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Jobs and Careers
There are many ways you can start a rewarding career with the City of Burnaby—from positions in community centres or City Hall to working as part of our outside labour force. See current openings
- Phone
- 604-294-7303
- [email protected]
- Address
-
6161 Deer Lake Avenue
BC Canada
V5G 4A3
Holiday Hours:
Closed on statutory holidays
Lands and Facilities
For all questions related to maintenance of City Buildings or maintenance of Burnaby run rental properties.
- Phone
- 604-294-7424
- [email protected]
- Address
-
101 – 4940 Canada Way
BC Canada
V5G 4K6
Holiday Hours:
Closed on statutory holidays
- Phone
- 604-294-7927
- [email protected]
- Address
-
Suite 210 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
Office of the Chief Administrative Officer
- Phone
- 604-294-7342
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Please connect with the Public Affairs office.
- Direct
- 604-570-3616
- Cell
- 604-317-1797
- [email protected]
- Address
-
Suite 205 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
Parks, Recreation and Culture
Learn more about our services under recreation and arts and explore outdoors.
- Phone
- 604-294-7450
- [email protected]
- Address
-
2301 - 3713 Kensington Avenue
BC Canada
V5B 0A7
Contact us to book picnic sites, sports fields and other facilities.
- Phone
- 604-294-7222
- [email protected]
- Address
-
2301 - 3713 Kensington Avenue
BC Canada
V5B 0A7
- Phone
- 604-294-7980
- [email protected]
- Address
-
111–4940 Canada Way
BC Canada
V5G 4K6
Holiday Hours:
Closed on statutory holidays
If you have any questions related to the maintenance of City trees, including inspection or pruning.
- Phone
- 604-297-4500
- Emergency & after-hours
- 604-294-7200
- [email protected]
- Address
-
2301 - 3713 Kensington Avenue
BC Canada
V5B 0A7
Pets and Animals
Contact us for:
- minor animal welfare concerns, barking dogs, dog bite and attacks
- assistance with stray animals
- removing dead animals from streets or public areas
Report a animal control incident using our online form.
For animal control calls where there is a risk to public safety, please call 911.
- Phone
- 604-294-7944
- Outside office hours, call Burnaby RCMP non-emergency
- 604-646-9999
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Call Burnaby SPCA for the following issues:
- adopting animals
- lost or missing pets
- arranging surrenders
Call the BC SPCA Animal Helpline for the following:
- arranging for emergency boarding
- concerns about animal cruelty such as abuse or neglect
- Phone
- 604-291-7201
- Animal Help Line (Toll free)
- 1-855-622-7722
- Emergency Line (5:30 pm to midnight)
- 604-879-7343
- [email protected]
- Address
-
3202 Norland Avenue
BC Canada
V5B 3A6
Holiday Hours:
Closed on statutory holidays
- Phone
- 604-294-7320
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Planning and Development
- Phone
- 604-294-7130
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
In-person building and sub-trade permit applications are accepted between 8 am to 4 pm, Monday to Wednesday and Friday, and 8 am to 7 pm on Thursdays.
- Phone
- 604-294-7130
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7750
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report spill emergencies on Burnaby roads or in waterways.
- Phone
- 604-294-7850
- [email protected]
- Address
-
Suite 101 - 4946 Canada Way
BC Canada
V5G 4H7
Holiday Hours:
Closed on statutory holidays
- Phone
- 604-294-7850
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7400
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed
- Phone
- 604-294-7421
- [email protected]
- Address
-
4949 Canada Way
BC Canada
V5G 1M2
Holiday Hours:
September 2 (Labour Day): Closed